Website Accessibility

Make your website easier to perceive, understand and use for more people.

Accessibility is part of a usable website

People use websites with different abilities, devices, input methods and assistive technologies. Accessible design and development remove avoidable barriers so more people can perceive the content, understand the interface and complete important tasks independently. Many of the same improvements also make websites clearer, more resilient and easier for everyone to use.

We look beyond automated scores to the real experience, reviewing semantic structure, keyboard navigation, focus, colour, labels, instructions and interactions against relevant WCAG criteria and the practical journeys people need to complete.

  • Who should prioritise accessibility

    Accessibility matters to every organisation and is especially important for public-facing services, education, community organisations, government suppliers and businesses with legal, procurement or inclusion commitments.

  • Accessibility services

    We can provide audits, keyboard and screen-reader testing, semantic HTML review, colour and interaction assessment, remediation, accessible component development, document guidance and ongoing monitoring against relevant WCAG criteria.

  • When an automated score is not enough

    A plugin, overlay or perfect automated score does not demonstrate that people can complete real tasks. Accessibility requires informed design, implementation, content and testing rather than a cosmetic compliance layer.

WCAG accessibility audits

We review representative templates and journeys against relevant WCAG success criteria and identify barriers with practical remediation priorities.

Keyboard and focus testing

We test whether navigation, dialogs, forms and interactive components can be used without a mouse and whether focus remains visible and logical.

Screen reader and semantic HTML review

We assess headings, landmarks, labels, relationships and announcements so assistive technologies receive meaningful structure rather than visual-only cues.

Colour, contrast and visual accessibility

We review text contrast, interface states, focus indicators, colour dependence and visual clarity across common components.

Accessible forms and error handling

We improve labels, instructions, validation and error messaging so forms can be understood and completed by a wider range of users.

Accessibility remediation and component development

We fix issues in templates, styles and interactions and can rebuild recurring components so accessibility improvements are applied consistently.

Accessibility guidance and ongoing review

We provide practical guidance for content editors and development teams and can re-test important areas as the website continues to change.

Combine automated checks with human testing

Automated tools find only part of the problem. We also review page structure, focus order, labels, instructions, errors, interaction and content in context, then prioritise fixes by severity and user impact.

Accessibility audit or full remediation?

An audit identifies barriers and priorities. Remediation changes the content, design and code. Some teams need an independent roadmap; others need us to implement and verify the improvements as well.

Common questions

What accessibility standard do you work to?

We generally assess websites against the relevant version and conformance level of WCAG agreed for the project, most commonly WCAG 2.2 Level AA where appropriate.

Can an automated accessibility scanner tell us whether our site is compliant?

No. Automated tools are useful for identifying some issues, but they cannot determine whether many interactions, labels, instructions and real user journeys are actually accessible.

Can you fix accessibility issues as well as audit them?

Yes. We can provide an independent findings report, implement remediation, or do both depending on your internal development capability.

Do accessibility overlays or plugins solve the problem?

They do not replace accessible content, design and code. Accessibility needs to be addressed in the underlying website and tested in the context of real tasks.

Will accessibility improvements change the design of our site?

Some changes may affect colour, focus indicators, interaction or content structure, but good accessibility work aims to preserve the brand while removing barriers rather than making every website look the same.

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