Connected business platform
The public website and internal operational tools are delivered through one custom system.
Our Work
Peel 4WD Centre
Connecting the customer website with day-to-day workshop operations
Peel 4WD Centre is a Mandurah-based 4WD retailer and service provider. Its digital platform needed to showcase products and capabilities while also helping customers request work and supporting the staff responsible for delivering it.
We designed and developed a custom website on our CakePHP CMS, combining customer booking requests and SMS communication with role-based work instructions, employee timekeeping and automated reporting.
The project needed to serve two connected groups. Customers required a clear way to explore products and services and submit detailed booking or quote requests. Staff needed practical tools that supported communication, work instructions, timekeeping and reporting behind the scenes.
Rather than treating the public website and internal processes as separate projects, we developed them as parts of one custom platform.
Service areas
- Bespoke Website Development
- Web Application Development
- Website Hosting + Domains
What we delivered
- Customer journey and content structure Presenting products, services and workshop capabilities clearly to customers researching their next 4WD upgrade.
- Custom website design and build A responsive public website and content-management system designed around the Peel 4WD Centre business.
- Online booking requests Structured customer enquiries capturing the information required to assess a quote or service request.
- SMS communication Twilio integration supporting more direct and timely communication with customers.
- Role-based work instructions Internal instructions presented according to the responsibilities of the staff member completing the work.
- Employee clock in and out A digital timekeeping workflow allowing staff attendance information to be recorded through the platform.
- Automated PDF timesheets and reporting Recorded employee time is converted into practical PDF outputs and administrative reports.
A customer website with operational capability behind it
The public website presents Peel 4WD Centre as a specialist provider while giving customers a structured way to request quotes and workshop services. SMS integration helps the team communicate with customers as those requests progress.
Internally, role-based work instructions help staff access relevant information, while the employee clock-in and clock-out system records time and automatically produces PDF timesheets and reporting. The result is a website that supports both customer acquisition and everyday operations.
Integrated customer communication
Twilio connects customer communication with the wider digital workflow.
Automated timesheet output
Employee clock-in and clock-out records are converted into practical timesheets.
Internal work instructions
Staff can access instructions relevant to their responsibilities and work.
Could your customer website support the team behind it?
A custom platform can connect customer enquiries with the instructions, communication and reporting staff need to deliver the work efficiently.
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